Privacy Policy

Effective date: July 2025
Last updated: July 3, 2025

At Golden Roost, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, make an inquiry, or interact with our services.

1. Information We Collect
We may collect and process the following categories of personal data:

Contact information: such as name, email address, phone number (when submitted via forms).

Usage data: including IP address, browser type, pages visited, time spent on pages, and other diagnostic data.

Cookies and tracking technologies: to enhance your experience and understand how our website is used.

2. How We Use Your Information
We process your information for the following purposes:

To respond to inquiries and contact requests.

To manage reservations or catering orders (if applicable).

To improve the user experience on our website.

To comply with legal obligations or respond to lawful requests.

3. Cookies
We use cookies to:

Understand and save user preferences for future visits.

Compile aggregate data about site traffic and interactions.

You can choose to disable cookies through your browser settings.

4. Data Sharing
We do not sell or rent your personal information to third parties. We may share your data with:

Trusted service providers (e.g. hosting, analytics) under strict confidentiality.

Legal authorities if required by law or in response to valid legal requests.

5. Data Retention
We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights (EU & GDPR)
As a data subject, you have the right to:

Access the personal data we hold about you.

Correct or update inaccurate data.

Request deletion of your personal data (“right to be forgotten”).

Object to or restrict processing.

Lodge a complaint with your local data protection authority.

To exercise any of these rights, please contact us using the information below.

7. Security
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, disclosure, or misuse.

8. International Transfers
If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place.

9. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of such websites.

10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact:

264 Randall Crescent, Scarborough, ON M1M 3K4, Canada
📧 Email: privacy@goldenroost.com